Terms & Conditions

Our totes are durable and reusable — please treat them with care. To avoid additional charges:

• Do NOT write on totes with permanent markers
• Do NOT apply stickers, labels, or tape that are difficult to remove or leave residue
• Do NOT use totes for hazardous, toxic, or flammable materials
• Do NOT overload totes beyond their designed capacity
• Keep totes clean and in the same condition as received

Customer is responsible for all rented equipment from delivery until pickup is completed.

• Lost or damaged totes may be charged at $25.00 per tote
• Charges may apply for cracks, permanent markings, adhesive residue, or damage preventing reuse
• Customer will be notified of any damage charges within 48 hours of pickup

• Totes are delivered to the address provided during the selected delivery window (9am–12pm, 12pm–3pm, or 3pm–6pm)
• Please have all totes empty, accessible, and ready at the scheduled pickup time
• Failure to have totes ready at pickup may result in a return trip fee
• Extended rentals beyond the booked period may incur additional daily charges

Customer agrees that Easy Move Tote Rentals, its owners, employees, and agents are not liable for any damage, injury, or loss related to use of rental equipment, including personal injury, property damage, loss of contents, or delays outside our control. Customer assumes full responsibility for the safe use of all rented equipment.

• Customer authorizes Easy Move Tote Rentals to charge applicable fees — including the base rental, damages, lost equipment, or extended rental time — to the payment method on file
• All fees will be communicated within 48 hours of assessment
• Local sales tax of 9.5% applies to all rentals

• Cancellations made at least 48 hours before scheduled delivery: full refund
• Cancellations less than 48 hours before delivery may be subject to a cancellation fee
• Date changes subject to availability and must be requested 48 hours in advance

By completing checkout and checking the Terms & Conditions box, you acknowledge you have read, understand, and agree to these terms. This agreement is legally binding. Your IP address and timestamp are recorded at booking as evidence of acceptance. A shorter version of these terms will be presented for your signature upon tote delivery.